Skills & Competencies for Field Operator II
Field Operator II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Field Operator II
Sets up and operates a variety of oil, gas, or mining machines and equipment on designated sites.
JOB RESPONSIBILITIES for Field Operator II
Reads and interprets blueprints and diagrams to select, operate, and properly secure machinery. Maintains equipment and troubleshoots technical issues as necessary. Routinely monitors and tests equipment for quality and safety in accordance with established procedures, guidelines, and regulations.
Field Operator II SALARY RANGE
BASE 50%
$72,592
TOTAL 50%
$77,503
Job Level
A02
Job Code
SC16000585
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor
Field Operator II Skills and Competencies List
8 general skills or competencies (Job family competencies) for Field Operator II
1
Job Family Competencies –
Customer Interaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the elements of good customer interaction delivery.
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Level 2 Behaviors
(Light Experience)
Identifies customer needs by conducting customer interactions.
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Level 3 Behaviors
(Moderate Experience)
Performs good customer interaction to meet our customer standards and our objectives.
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Level 4 Behaviors
(Extensive Experience)
Optimizes customer interactions to gain repeat transactions and referrals from the customer base.
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Level 5 Behaviors
(Mastery)
Fosters relationships and trust through customer interactions to solicit customer service feedback.
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2
Job Family Competencies –
Customer Relations
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the pros and cons of using customer relationships management systems.
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Level 2 Behaviors
(Light Experience)
Supports CRM systems and applications to interact with customers.
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Level 3 Behaviors
(Moderate Experience)
Maintains a high level of engagement with key customers to grow our customer base.
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Level 4 Behaviors
(Extensive Experience)
Plans customer engagement activities to create value in all interactions and increase loyalty.
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Level 5 Behaviors
(Mastery)
Forecasts trends in customer relationship management to adapt our strategies with customer behaviors.
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3
Field Operator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Field Operator II
Proficiency Level - 4
5
Competency for -
Field Operator II
Proficiency Level - 5
5 soft skills or competencies (core competencies) for Field Operator II
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples and traits of being self-motivated.
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Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
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Level 3 Behaviors
(Moderate Experience)
Communicates to employees the benefits, rewards, or sanctions if expectations are or are not met.
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Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
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Level 5 Behaviors
(Mastery)
Creates a transparent and open working environment within our organization.
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2
Core Competencies –
Time Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of prioritization methods used to manage and save time in the workplace.
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Level 2 Behaviors
(Light Experience)
Applies principles, habits, and skills in organizing schedules to manage time productively.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates a willingness to abandon tasks or projects that prove to be of little value to the business.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to develop our employees' understanding of time demand and management.
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Level 5 Behaviors
(Mastery)
Designs tools to efficiently organize and keep track of tasks in progress to boost productivity.
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3
Field Operator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Field Operator II
Proficiency Level - 4
5
Competency for -
Field Operator II
Proficiency Level - 5
Summary of Field Operator II skills and competencies
There are 0 hard skills for Field Operator II.
8 general skills for Field Operator II, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
5 soft skills for Field Operator II, Self-Motivation, Time Management, Effective Communication, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Operator II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Effective Communication.
8 general skills for Field Operator II, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
5 soft skills for Field Operator II, Self-Motivation, Time Management, Effective Communication, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Operator II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Effective Communication.
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